1. Who we are
Arkionix (“we”, “us”) is a UK-based technology company. We operate arkionix.com and AlwaysVault (alwaysvault.com). Our contact address for privacy matters is info@arkionix.com.
2. What data we collect on this website
This website (arkionix.com) does not collect personal data beyond what is strictly necessary. Specifically:
- We do not use analytics trackers or advertising pixels.
- We do not use cookies beyond those required for site function.
- If you contact us via email (info@arkionix.com), we will receive and process your email address and any information you include in the message.
- Standard web server logs (IP address, browser, page requested, timestamp) may be retained for up to 30 days for security and diagnostic purposes only.
3. AlwaysVault data handling
AlwaysVault is designed with a zero-knowledge architecture. This means:
- Your vault contents are encrypted on your device before transmission. We do not receive, store, or have access to unencrypted vault data.
- We cannot read the contents of your vault, even if compelled to by a third party.
- Account metadata (email address, check-in schedule configuration) is stored to operate the service. This is the minimum required.
AlwaysVault’s full privacy terms are available on alwaysvault.com.
4. Legal basis for processing
Where we process personal data, we do so under the following legal bases under UK GDPR:
- Legitimate interests — web server logs for security and diagnostic purposes.
- Contract performance — processing your email to respond to your enquiry.
- Consent — where you have explicitly provided it (e.g. waitlist sign-up on AlwaysVault).
5. Data sharing
We do not sell, rent, or license your personal data to any third party. We do not share data with advertisers. We may share data with service providers who help us operate our services (e.g. hosting providers), under strict data processing agreements.
6. Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to processing or request restriction
- Lodge a complaint with the ICO (ico.org.uk)
To exercise any of these rights, contact us at info@arkionix.com.
7. Data retention
Web server logs are retained for up to 30 days. Email correspondence is retained as long as reasonably necessary for the purpose it was received. We do not retain data longer than required.
8. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Material changes will be communicated where we have contact information for you.
9. Contact
For any privacy-related questions, contact us at info@arkionix.com.